Terms of Use

Using this website

These Terms of Use apply when you access or use velmoriya.com, operated by Shanghai Chishu Internet of Things Co., Ltd. under the Velmoriya™ brand. Please read them together with our Privacy Policy and, when making a purchase, our Terms and Conditions.

Lawful and respectful use

Use the website for lawful purposes and in a way that respects the rights of others. Do not interfere with security, attempt unauthorized access, introduce harmful code, submit fraudulent orders, or disrupt the service.

Do not copy or reuse website content for unauthorized commercial purposes, impersonate another person, or provide misleading information.

Accounts and submitted information

If you create an account, keep your login details confidential and provide accurate information. Review your contact and delivery details before placing an order. Tell us promptly if you believe your account has been accessed without permission.

Information you submit to customer service should be relevant to your request. Do not send full card details, security codes, passwords, or one-time banking codes.

Product information and intended use

The site provides shopping and care information about candleholders, flameless lighting, decorative trays, and related home accents. Product-specific instructions and listed compatibility should be followed. Website imagery does not mean every styling accessory is included.

Keep flame-based candle use separate from flameless LED products. Do not light an LED candle with a flame, and do not treat a decorative tray as a substitute for an appropriate candleholder.

Content and intellectual property

Website content, including text, photography, graphics, and logos, is owned by Velmoriya™, its operator, or applicable licensors. Personal browsing and shopping do not grant a right to reproduce, distribute, or commercially exploit that content beyond what the law permits.

Availability and third-party services

We may update products, prices, content, and site features. The website may be unavailable during maintenance or technical disruption. We take reasonable care with information but do not guarantee uninterrupted or error-free access.

Shopify, payment providers, delivery providers, analytics providers, and other third-party services may support the store. Their own terms and privacy notices may apply to their services.

Changes and applicable rights

Updated Terms of Use may be published on this page and apply to future use as permitted by law. Our purchase terms and policies govern orders. No provision here limits rights or liabilities that cannot legally be limited.

For questions about the website or these terms, contact service@velmoriya.com. Our complete company and support information is provided below.